Professional and hassle-free service from start to finish. John knows the home loan process inside out . His experience and attention to detail ensured a smooth ride through throughout. I was a little nervous when I started looking for a broker as I was looking for my first home, and a single parent with no one else to advise me, but John put those worries at ease immediately. Not only that, but he's a very nice guy! He was friendly, patient and explained things in an easy to understand manner. When things became time critical John gave great reassurance,. He was always available to answer any questions I had, and there was never any delay in receiving a response from him. He is brilliant at what he does, I would wholeheartedly recommend John to anyone looking to start the mortgage process. He has made my home owning dream come true, I don't think I could have done this without him.