When your current lender receives a copy of your Discharge Form, you're going to receive a call from their Retentions Team.
They'll act like they want to be your BFF, when for all these years, you've never received so much as a call from them.
They'll cajole you into buying into their sales spiel.
Hang up on them.
Customer loyalty doesn't exist anymore.
If your lender is only:
- dropping their rates or
- waiving your annual fee or
- offering you cold hard cash
when you threaten to leave, ask yourself "How long have they been ripping me off?"